IT Support & Assistance
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Direct Support Contact
For urgent matters, you can contact the IT support desk directly:
- +27 10 880 3795
- support@forgeacademy.co.za
Device Policy
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Only the latest device policy will be downloadable by users/admins.
Quick Troubleshooting Tips
- Try disconnecting and reconnecting to WiFi
- Restart the laptop
- Make sure you're within range of a WiFi access point
- Check if the power adapter is firmly connected
- Try a different power outlet
- Hold power button for 10 seconds to force restart
- Save your work and restart the application
- Make sure software is up to date
- Try restarting the laptop